Frequently Asked Questions

How can an return and item for a refund?

See Returns/Refunds Policy for details.

How can I cancel my order?

See Cancellation Policy.

When will my order arrive?

Orders are usually delivered on week days within 2 days of payment. No deliveries are made on weekends or on public holidays.

Is there a minimum value on purchases for free delivery?

The minimum purchase for free delivery is BDS$50.

Is there a delivery fee?

Carib Rehab Ltd offers free delivery island-wide however, there is a charge for call-out (off site) jobs such as disassembly and/or transfer of products such as beds, chairs, etc.

Does Carib Rehab accept BARP cards for discount?

Currently Carib Rehab gives 5% discount on purchases of $50 or more on presentation of your valid Barbados Association of Retired Persons (BARP) card.